{"id":234445,"date":"2020-07-28T14:42:04","date_gmt":"2020-07-28T12:42:04","guid":{"rendered":"https:\/\/www.testbirds.com\/?p=234445"},"modified":"2021-12-13T09:32:35","modified_gmt":"2021-12-13T09:32:35","slug":"bug-tests-in-the-media-broadcasting-industry","status":"publish","type":"post","link":"https:\/\/www.testbirds.com\/en\/blog\/bug-tests-in-the-media-broadcasting-industry\/","title":{"rendered":"Why you need real people for Bug Tests in the Media & Broadcasting Industry"},"content":{"rendered":"

Bug tests in the broadcasting & media industry<\/a> mean<\/span><\/b>\u00a0testing on different devices, screen resolutions, browsers and more.\u00a0<\/span><\/b>Therefore,<\/span><\/b>\u00a0you need resources and time.\u00a0<\/span><\/b>Find out why in-house testing might not be the best decision you can make.<\/span><\/b>\u00a0<\/span><\/p>\n

Let\u2019s\u00a0<\/span>imagine you<\/span>\u2019re<\/span>\u00a0develop<\/span>ing<\/span>\u00a0a new video<\/strong><\/span>-on-demand platform<\/strong>\u00a0or\u00a0<\/span>media centre<\/span>. You\u2019re heading towards the end of your development lifecycle and\u00a0<\/span>\u201conly\u201d need to test your\u00a0<\/strong><\/span>brand-new<\/strong>\u00a0product<\/strong>.\u00a0<\/span>So,<\/span>\u00a0you hand it over to your employees, ask them to use it and report bugs they find. You get\u00a0<\/span>quite a bit of feedback which helps you\u00a0<\/span>to fix<\/span>\u00a0<\/span>the bugs and then<\/span>\u00a0you release your product. Not without a bit of\u00a0<\/span>pride, if we\u2019re honest.\u00a0<\/span>\u00a0<\/span><\/p>\n

You\u2019re watching the visitor <\/strong><\/span>and\u00a0conversion<\/strong>\u00a0numbers<\/strong>.\u00a0<\/span>\u00a0<\/span>A<\/span>nd\u00a0<\/span>while\u00a0<\/span>the visitor numbers\u00a0<\/span>look quite promising during the first days you\u00a0<\/span>notice<\/span>\u00a0<\/span>that people are not converting.\u00a0<\/span>You\u2019re looking into Google Analytics and finally can find out where people leave your\u00a0<\/strong><\/span>site<\/strong>,<\/span>\u00a0but you still have no idea why<\/strong>.\u00a0<\/span>Also,<\/span>\u00a0your developers can\u2019t reproduce the problem<\/span>\u00a0although it is obvious that there must be a bug you have missed during your testing phase<\/span>.\u00a0<\/span>T<\/span>he longer the problem persi<\/span>sts, the fewer visitor<\/span>s<\/span>\u00a0come to your platform.\u00a0<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

Sounds like a stressful scenario, doesn\u2019t it? The good news is<\/span>,\u00a0<\/span>i<\/span>t doesn\u2019t have to be like that because there are better testing methods<\/strong> than testing with your own employees.\u00a0<\/span>\u00a0<\/span><\/p>\n

But first things first. Let us have a quick look at most common bugs in the broadcasting<\/strong><\/span>\u00a0and digital media\u00a0industry<\/strong>.<\/span>\u00a0<\/span><\/p>\n

Most\u00a0<\/span>C<\/span>ommon\u00a0<\/span>B<\/span>ugs in the\u00a0<\/span>D<\/span>igital\u00a0<\/span>M<\/span>edia and\u00a0<\/span>B<\/span>roadcasting\u00a0<\/span>I<\/span>ndustry<\/span>\u00a0<\/span><\/h2>\n

M<\/span>ost issues\u00a0<\/span>occur due to the immense device variety<\/strong>\u00a0<\/span>we see today.\u00a0<\/span>Digital products in general<\/span>\u00a0–<\/span>\u00a0and streaming or media<\/span>–<\/span>offer<\/span>s i<\/span>n particular<\/span>\u00a0–<\/span>\u00a0have to\u00a0work seamlessly on laptops, tablets<\/span>\u00a0and<\/span>\u00a0mobile devices<\/span>.<\/span>\u00a0<\/span>A<\/span>ll of those come with different screen sizes, browsers, operating systems, software versions<\/strong> and more.\u00a0<\/span>\u00a0<\/span><\/p>\n

So<\/span>\u00a0<\/span>it isn\u2019t surprising that\u00a0<\/span>browser compatibility<\/span><\/b>\u00a0and\u00a0<\/span>handling\u00a0<\/span>different screen resolutions<\/span><\/b>\u00a0cause most problems when interacting with a digital platform.\u00a0<\/span>\u00a0<\/span><\/p>\n

Buttons<\/strong> are another major problem area<\/span>. Especially buttons that aren\u2019t clicked that often<\/span>\u00a0and are therefore likely to be\u00a0<\/span>overlooked<\/span>\u00a0<\/span>during tests.\u00a0<\/span>But\u00a0<\/span>it\u2019s these very buttons that regularly cause app crashes and make people leav<\/span>e.\u00a0<\/span>\u00a0<\/span><\/p>\n

To\u00a0<\/span>protect your product from such bugs and problems testing is inevitable<\/strong>.\u00a0<\/span>But in-house testing isn\u2019t the best solution in most cases. Why? Well, let<\/span>\u2019<\/span>s find out. <\/span>\u00a0<\/span><\/p>\n

Why in-house testing isn\u2019t enough<\/span>\u00a0<\/span><\/h2>\n

Depending on the size of your company how many people<\/strong> will you have for testing your new platform? 5<\/span>?<\/span>\u00a010<\/span>?<\/span>\u00a0<\/span>1<\/span>,<\/span>000?\u00a0<\/span>\u00a0<\/span><\/p>\n

How many of them are\u00a0<\/span>matching\u00a0<\/strong>your desired target<\/strong> group<\/span>\u00a0in terms of\u00a0<\/span>age, gender, income, interest<\/span>s and so on<\/span>? Even if you said 1<\/span>,<\/span>000 before \u2013 how many<\/span>\u00a0of them<\/span>\u00a0are left now?\u00a0<\/span>\u00a0<\/span><\/p>\n

How many browsers<\/strong> do those few people use? How many software versions? On how many different screen sizes can you test?\u00a0<\/span>\u00a0<\/span><\/p>\n

To go<\/span>\u00a0even further<\/span>,<\/span>\u00a0<\/span>h<\/span>ow much time will those employees have to test your platform? Can you give them advi<\/span>c<\/span>e<\/span>\u00a0<\/span>in<\/span>\u00a0detailed test cases<\/span>?\u00a0<\/span>How much experience do your in-house testers have?\u00a0<\/span>Have they tested before so they might know the tricks to even find unexpected bugs \u2013\u00a0<\/span>as<\/span>\u00a0<\/span>app crashes caused by a hidden button<\/span>?<\/span>\u00a0<\/span><\/p>\n

I guess most of the time the answer might be\u00a0<\/span>\u201c<\/span>no<\/span>\u201d<\/span>\u00a0and you are likely to find yourself in the scenario\u00a0<\/span>above<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

That\u2019s why it makes sense to outsource your testing to professionals<\/strong><\/span>\u00a0that help you create a digital product which is\u00a0<\/span>tailored to your users\u2019 needs and bug-free on every device.\u00a0<\/span>\u00a0<\/span><\/p>\n

Let me show you how this could work with a real example from one of our customers.\u00a0<\/span>\u00a0<\/span><\/p>\n

Example:\u00a0<\/span>How\u00a0<\/span>to\u00a0<\/span>S<\/span>ecure<\/span>\u00a0a bug-free\u00a0<\/span>M<\/span>edia\u00a0<\/span>C<\/span>entre<\/span>\u00a0<\/span><\/h2>\n

The goal from nexx.tv was to c<\/span>reate a\u00a0<\/span>multi-screen video-on-<\/strong>demand platform<\/strong> that\u00a0<\/span>enables publishing houses, media companies and TV stations to create<\/span>\u00a0their own<\/span>\u00a0media centres \u2013 hassle-free and on all kinds of devices and platforms<\/strong>.<\/span>\u00a0<\/span><\/p>\n

The\u00a0<\/span><\/b>C<\/span><\/b>hallenge<\/span><\/b>
\n<\/span>Obviously,\u00a0<\/span>this needs\u00a0<\/span>t<\/span>o<\/span>\u00a0work\u00a0<\/span>without errors when playing the videos<\/span>\u00a0and can\u2019t have\u00a0<\/span>long loading times\u00a0<\/span>or app crashes because that would lead to an immediate deletion of the app.\u00a0<\/span>\u00a0<\/span><\/p>\n

The biggest challenge\u00a0<\/span>to achieve this,\u00a0<\/span>\u2013 as we\u00a0<\/span>saw<\/span>\u00a0<\/span>before<\/span>,\u00a0<\/span>was<\/span>\u00a0<\/span>the enormous variety of devices<\/strong>,\u00a0<\/span>operating systems, browser versions<\/span>\u00a0and\u00a0<\/span>last but not least<\/span>\u00a0screen sizes<\/span>\u00a0<\/span>nexx<\/span>.tv had to deal with<\/span>. All that\u00a0<\/span>leads<\/span>\u00a0to\u00a0<\/span>an\u00a0<\/span>immense need\u00a0for<\/strong>\u00a0resources<\/strong> if\u00a0<\/span>they<\/span>\u00a0want<\/span>ed<\/span>\u00a0to test it in-house.\u00a0<\/span>\u00a0<\/span><\/p>\n

The\u00a0<\/span><\/b>S<\/span><\/b>olution<\/span><\/b>
\n<\/span>That\u2019s why nexx<\/span>.tv\u00a0<\/span>decided to test their platform\u00a0<\/strong><\/span>with real people<\/strong> from\u00a0<\/span>their<\/span>\u00a0target group that have all\u00a0<\/span>the\u00a0<\/span>devices<\/span>\u00a0they<\/span>\u00a0need<\/span>ed<\/span>\u00a0<\/span>on<\/span>\u00a0<\/span>hand<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

\u201cWe could choose exactly the testers from the\u00a0Testbirds\u00a0crowd, who possessed the devices that we required. Internally, it wouldn\u2019t have been possible for us to test the media centre on so many different devices,\u201d<\/em>\u00a0<\/span>says\u00a0<\/span>Urszula<\/span>\u00a0<\/span>Styrczula<\/span>, Customer Care Manager at nexx.tv.<\/span>\u00a0<\/span><\/p>\n

Find out<\/span>\u00a0<\/span>more<\/span>\u00a0about\u00a0<\/span>how\u00a0<\/span>we\u00a0<\/span>helped nexx.tv<\/span>\u00a0to find 6 critical and\u00a0<\/strong><\/span>23 highly severe bugs<\/strong>\u00a0<\/strong>during an exploratory bug test<\/a><\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

Are you interested in learning more about Crowdtesting and how it could help you create better digital products<\/strong> in the broadcasting and media industry? Leave us a message<\/strong>, we\u2019re happy to talk about your goals and how we can support you in reaching them. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Bug tests in the broadcasting & media industry mean\u00a0testing on different devices, screen resolutions, browsers and more.\u00a0Therefore,\u00a0you need resources and time.\u00a0Find out why in-house testing might not be the best decision you can make.\u00a0 Let\u2019s\u00a0imagine you\u2019re\u00a0developing\u00a0a new video-on-demand platform\u00a0or\u00a0media centre. You\u2019re heading towards the end of your development lifecycle and\u00a0\u201conly\u201d need to test your\u00a0brand-new\u00a0product.\u00a0So,\u00a0you hand […]<\/p>\n","protected":false},"author":51,"featured_media":234455,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","filesize_raw":"","footnotes":""},"categories":[22244],"tags":[19084,22236,18650,2292,22230,3591,22233,20784],"acf":[],"yoast_head":"\nWhy you need real people for Bug Tests in the Media & Broadcasting Industry - Testbirds<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.testbirds.com\/en\/blog\/bug-tests-in-the-media-broadcasting-industry\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why you need real people for Bug Tests in the Media & Broadcasting Industry\" \/>\n<meta property=\"og:description\" content=\"Bug tests in the broadcasting & media industry mean\u00a0testing on different devices, screen resolutions, browsers and more.\u00a0Therefore,\u00a0you need resources and time.\u00a0Find out why in-house testing might not be the best decision you can make.\u00a0 Let\u2019s\u00a0imagine you\u2019re\u00a0developing\u00a0a new video-on-demand platform\u00a0or\u00a0media centre. You\u2019re heading towards the end of your development lifecycle and\u00a0\u201conly\u201d need to test your\u00a0brand-new\u00a0product.\u00a0So,\u00a0you hand […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.testbirds.com\/en\/blog\/bug-tests-in-the-media-broadcasting-industry\/\" \/>\n<meta property=\"og:site_name\" content=\"Testbirds\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/testbirds\" \/>\n<meta property=\"article:published_time\" content=\"2020-07-28T12:42:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-13T09:32:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.testbirds.com\/wp-content\/uploads\/200728_bugtests_broadcasting_EN.png\" \/>\n\t<meta property=\"og:image:width\" content=\"951\" \/>\n\t<meta property=\"og:image:height\" content=\"455\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Simone Gross\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@testbirds\" \/>\n<meta name=\"twitter:site\" content=\"@testbirds\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Simone Gross\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Why you need real people for Bug Tests in the Media & Broadcasting Industry - Testbirds","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.testbirds.com\/en\/blog\/bug-tests-in-the-media-broadcasting-industry\/","og_locale":"en_US","og_type":"article","og_title":"Why you need real people for Bug Tests in the Media & Broadcasting Industry","og_description":"Bug tests in the broadcasting & media industry mean\u00a0testing on different devices, screen resolutions, browsers and more.\u00a0Therefore,\u00a0you need resources and time.\u00a0Find out why in-house testing might not be the best decision you can make.\u00a0 Let\u2019s\u00a0imagine you\u2019re\u00a0developing\u00a0a new video-on-demand platform\u00a0or\u00a0media centre. You\u2019re heading towards the end of your development lifecycle and\u00a0\u201conly\u201d need to test your\u00a0brand-new\u00a0product.\u00a0So,\u00a0you hand […]","og_url":"https:\/\/www.testbirds.com\/en\/blog\/bug-tests-in-the-media-broadcasting-industry\/","og_site_name":"Testbirds","article_publisher":"https:\/\/www.facebook.com\/testbirds","article_published_time":"2020-07-28T12:42:04+00:00","article_modified_time":"2021-12-13T09:32:35+00:00","og_image":[{"width":951,"height":455,"url":"https:\/\/www.testbirds.com\/wp-content\/uploads\/200728_bugtests_broadcasting_EN.png","type":"image\/png"}],"author":"Simone Gross","twitter_card":"summary_large_image","twitter_creator":"@testbirds","twitter_site":"@testbirds","twitter_misc":{"Written by":"Simone Gross","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.testbirds.com\/en\/blog\/bug-tests-in-the-media-broadcasting-industry\/#article","isPartOf":{"@id":"https:\/\/www.testbirds.com\/en\/blog\/bug-tests-in-the-media-broadcasting-industry\/"},"author":{"name":"Simone Gross","@id":"https:\/\/www.testbirds.com\/en\/#\/schema\/person\/581d1a6892c5c3f60ff1b3cb2e876dad"},"headline":"Why you need real people for Bug Tests in the Media & Broadcasting Industry","datePublished":"2020-07-28T12:42:04+00:00","dateModified":"2021-12-13T09:32:35+00:00","mainEntityOfPage":{"@id":"https:\/\/www.testbirds.com\/en\/blog\/bug-tests-in-the-media-broadcasting-industry\/"},"wordCount":951,"commentCount":0,"publisher":{"@id":"https:\/\/www.testbirds.com\/en\/#organization"},"image":{"@id":"https:\/\/www.testbirds.com\/en\/blog\/bug-tests-in-the-media-broadcasting-industry\/#primaryimage"},"thumbnailUrl":"https:\/\/www.testbirds.com\/wp-content\/uploads\/200728_bugtests_broadcasting_EN.png","keywords":["broadcasting","bug test","bugs","crowdtesting","exploratory bug test","Exploratory Bug Testing","structured bug test","structured bug testing"],"articleSection":["Broadcasting & Media"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.testbirds.com\/en\/blog\/bug-tests-in-the-media-broadcasting-industry\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.testbirds.com\/en\/blog\/bug-tests-in-the-media-broadcasting-industry\/","url":"https:\/\/www.testbirds.com\/en\/blog\/bug-tests-in-the-media-broadcasting-industry\/","name":"Why you need real people for Bug Tests in the Media & Broadcasting Industry - 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Crowdtesting<\/span><\/a>\u00a0<\/span>allowed them<\/span>\u00a0to\u00a0<\/span>get exactly what\u00a0<\/span>they needed\u00a0<\/span>most:<\/span>\u00a0<\/span>u<\/strong>nbiased testers<\/strong> that represent\u00a0<\/span>their<\/span>\u00a0target group and hunt for bugs on their own devices under real<\/strong><\/span>–<\/strong>world conditions<\/strong>.\u00a0<\/span>\u00a0<\/span><\/p>\n