{"id":288832,"date":"2024-01-02T13:54:00","date_gmt":"2024-01-02T13:54:00","guid":{"rendered":"https:\/\/www.testbirds.com\/?p=288832"},"modified":"2024-01-03T09:57:39","modified_gmt":"2024-01-03T09:57:39","slug":"cx-trends-2024","status":"publish","type":"post","link":"https:\/\/www.testbirds.com\/en\/blog\/cx-trends-2024\/","title":{"rendered":"This time, it\u2019s personal:
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